FAQS

Need a little more information?

Below we’ve answered some of our most frequently asked questions:

How do I apply?

You can make an initial enquiry with Anglican Care’s Retirement Living Coordinator, Denise Rickman on 02 4958 0091 or email  – deniserickman@anglicancare.com.au.  Denise will send you an information pack that will include an application form.

The application form needs to be completed and returned to Denise.

The application is then placed on the nominated waiting list/s and a letter will be sent to you informing you of same.

Does it cost anything or am I under any obligation when placed on the waiting list?

No

How long do I have to wait for a unit?

This is difficult to answer.  Waiting times are approximate and we can never guarantee the length of wait.  This is why it is very important to plan ahead and place your name on the waiting list well before you may actually require a unit.

What happens if I am not ready to take up the offer of a unit when it is offered to me?

You remain on the waiting list in the same position.

What is the procedure when I am offered a unit?

When you are offered a unit and you are interested, we invite you to view the unit. All information, especially costs, will be explained at this time. If you accept the unit, you will be asked to pay a 10% deposit, and this will hold the unit for a maximum of 3 months. If anything occurs and you change your mind or cannot sell your home within this period, the deposit will be fully refunded.

Can I bring my pet?

Unfortunately Anglican Care does not allow pets in our Retirement Living Villages.

Would I be eligible for Rent Assistance?

You will need to check with Centrelink based on your personal situation.

Who is responsible for the maintenance of my home?

Anglican Care is responsible for the maintenance of your home and this is funded by your recurrent charges.

Is there an emergency call system?

Yes.