Home Care Packages

What are home care packages?

Home Care Packages are aimed at people who want to remain living independently in their own home as they age, but who might need some extra assistance with daily tasks.

A co-ordinated package of home care and services is developed to provide people with choice and flexibility in the way that their care and services are provided to them.

What areas are home care packages available in?

Home Care Packages are available to residents in:

  • Newcastle
  • Lake Macquarie
  • Central Coast
  • Mid North Coast (including Taree and Bulahdelah).
About consumer directed care (CDC)

All home care packages are delivered using a Consumer Directed care approach.  CDC puts the consumer in the driver’s seat in terms of making choices about the types of home care and services that they wish to access.

Anglican Care’s staff will work in partnership with consumers to support them to identify goals that are important and meaningful to them.  Staff will then support, or directly assist, consumers to arrange care and services that will support them to meet their goals.

It’s all about what is important to individual people and what will fulfil them to lead a great life!

CDC also allows people to determine:

  • how much they want to be involved in managing their home care package
  • the level of ongoing monitoring and formal reviews and support provided by Anglican Care

Greater transparency is also available via monthly statements about how your package is funded and how those funds are spent.

What services are offered?

As part of Anglican Care’s Home Care Packages, the following care and services are provided:

Lifestyle Enrichment  – assistance with banking and paying bills, encouraging hobbies, bus outings, personal shopping, individual or group social participation and remaining connected with your local community.

Health and Nutrition – visiting and liaison with your doctor or other health professionals, encouraging and accessing healthy food choices, grocery shopping, meal planning and assistance with meal preparation

Looking after youif your care and support needs are low – assistance with showering and bathing, dressing and grooming, toileting and personal hygiene, continence management, foot and nail care, medication monitoring and assistance, nursing care including wound, diabetes and pain management.  If your care and support needs are higher – clinical care and services, chronic disease management, dementia specific services, palliative and end of life care, assistive technology.

Active and well  – exercise groups, therapies, links to allied health professionals, assistance with restorative care – enhancing physical and cognitive function.

Help around the house – cleaning and housework, personal laundry, home maintenance and modifications, lawn and garden care, spring cleaning.

How do I access a home care package?

My Aged Care is the entry point for accessing aged care services, including a home care package.  My Aged Care will arrange for you to be assessed by a member of an Aged Care Assessment Team (ACAT), who will advise you if you are eligible to receive a Home Care Package.  You can contact My Aged Care by visiting www.myagedcare.gov.au or by phoning 1800 200 422.

Once you are assessed as eligible for a home care package, you can choose a provider to manage your package and work with you to identify your needs and facilitate your care plan.

To find out more complete the form below and we can arrange for an assessment by an Anglican Care Case Manager in your home.

What types of packages are available?

There are four levels of Home Care Packages which can give you the care and services you need:

  • Level 1 supports people with basic care needs
  • Level 2 supports people with low-level care needs
  • Level 3 supports people with intermediate care needs
  • Level 4 supports people with high-level care needs

Each package level is funded at different amounts paid by the Australian Government to the service provider that delivers care and services to you.

Why choose an Anglican Care home care package?

Anglican Care prides itself on working in partnership with our consumers, their family, carers and social networks to ensure a positive ageing experience with opportunities to remain connected with the community.

Outlined below are some of the special services that consumers have access to when they receive an Anglican Care Home Care Package.

Enhanced Clinical Services and access to Nurse Practitioners

Clinical services are essential for wellbeing as people age, and we recognise the uniqueness of each individual to maintain wellness at a time when the body is often facing many health challenges.

Our clinical services aim to support the services provided by GPs and include:

  • Monitoring of clinical indicators, e.g. blood sugar, blood pressure, heart rate.
  • Assessment of clinical issues, e.g. pain, mobility, skin integrity.
  • Weight management and nutritional assessment including education and supplementation.
  • Medication review in partnership GPs.
  • The availability of telehealth.
  • Advance care planning for a time when health declines and quality of life is a priority.
  • Management of chronic diseases and prevention of unnecessary admission to hospital.
  • Palliative care when approaching end of life and people want to remain at home for those final days.

Anglican Care employs or has access to a range of allied health professionals, registered nurses and specialist nurses who work together to optimise health and wellbeing.

Additionally we employ an Advance Practice Nurse Practitioner who is able to conduct home visits, assess and collaborate with your GP, prescribe medications, order diagnostic tests and refer to specialists if required. This role is unique to Anglican Care at this time and provides a ‘clinician on call’ for those people whose advancing health care needs require more intense support.

Our Skilled and Caring Staff

All of our staff are employed by the organisation under competitive employment arrangements. This means we have a low staff turnover, resulting in more continuity of care for the seniors we support. All of our staff have a minimum qualification of the Certificate III in Aged Care and are trained in clinical assessment, dementia care and palliative care. All staff undergo a Criminal Record Check before commencing with us and this is updated every three years.


Anglican Care has been operating since 1956 and has established an excellent reputation in the community for the level of care and support that we provide to seniors. As an organisation we are committed to providing ‘excellent care and enhanced lifestyles’ to seniors and we do this within our key values of integrity, compassion, wellbeing and respect. Our organisation is financially strong, has high quality management and a clear vision for the future. Anglican Care has also been awarded both nationally and locally for the innovation that we have introduced into our programs.

Ability to access other Anglican Care services

Anglican Care offers a variety of service types including home care, retirement living and residential care, which gives people more options to choose from, or if their circumstances change. We currently provide a range of basic entry level services through to high care clinical services within our Commonwealth Home Support and Home Care Package Programs. We operate community and centre-based programs, including allied health and therapy, social support and respite services to support consumers and carers. These services focus on helping consumers to maintain their independence and to remain connected with their local community.

What will a home package cost?

Home Care Packages are subsidised by the Commonwealth Government.  Consumers may be asked to pay:

  • A basic daily fee of up to 17.5% of the single basic Age Pension
  • An income-tested care fee if your income if over a certain amount

If you are required to pay an income-tested care fee, you will need to complete the ‘Aged Care Fees Income Assessment’ form.  The form can be found at the following link https://www.humanservices.gov.au/individuals/forms/sa456

A direct debit arrangement where fees are deducted fortnightly from a nominated bank account is the preferred method of payment.

Allowances and subsidies are available for those families who are financially or socially disadvantaged.  To apply for financial hardship assistance you must complete and lodge the relevant Department of Human Services application for financial hardship assistance form.  The form can be found at the following link https://www.humanservices.gov.au/individuals/forms/sa461

Further information regarding the costs of a Home Care Package, including fee estimators, can be found on the myagedcare website – www.myagedcare.gov.au.

Anglican Care's skilled and caring staff

Anglican Care is committed to employing and training all staff to ensure they have the appropriate skills, knowledge, attributes and education to deliver services with an emphasis on wellness, enablement and health promotion in line with the organisation’s values.  All staff undergo thorough background and police record checks.

Fee for service option

Anglican Care is able to offer a Fee for Service option to provide people living at home with a range of services, similar to those available under a home care package.  There may be a variety of reasons why you wish to access this option including:

  • You would like to top-up the services you are currently receiving via your government funded home care package
  • You are on the wait list to receive a home care package
  • You are not eligible for government-funded services
  • You simply wish to pay for help yourself

You do not need a referral and there are no lengthy wait lists to access our fee for service options, which are available 24 hours per day, seven days a week.  You can receive one particular service or a combination of services.  We can provide this as a one-off visit, or on a regular, ongoing basis. Services are provided when and where you need them.

FREE Home Care Information Sessions

We are planning our next round of information sessions. If you are interested in attending a session, please contact our staff and we’ll add you to our contact list.

Call the HomeLife Team on 1800 224 663 or email bookings@anglicancare.com.au

home care packages concept - Newcastle, Lake Macquarie, Taree, Bulahdelah & Central Coast NSW

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